Osterman Research Blog

How Long Should You Retain Records?

We have been asked many times how long businesses should retain their records, whether in email, files or other venues. The simple answer to the question is that there isn’t “an” answer. Instead, there are a number of issues to consider in determining how long you should retain your records:

To address the last question, we are assembling a database of regulations focused on data retention. We published the first edition in December with 421 regulations, but will be publishing the next edition in March with approximately 1,000.

Here’s a sample of the types of data retention regulations that exist today:

There are two key takeaways from this:

  1. There is no such thing as an “unregulated” industry or company in the context of data retention: every business in every industry must retain records for some length of time.
  2. Data retention is not easy, particularly in the context of being able to find archived records, disposing of them properly, and migrating them to new archives and other information platforms. The technology used to archive, search for and migrate records is critical.

For more information on our Data Retention Requirements Guide, click here.